impact of technology on business communication

There’s no denying that technology has had an enormous impact on business communication—as well as almost every other aspect of business. Due to the nature of Ernst & Young business practices the company assists with a wide range of business issues of many other companies. Facebook, Twitter, LinkedIn… there are innumerable social media networks for employees to get lost in. The main advantages of working from home have been mentioned by Bohlander and Snell (2009) as significant cost saving for both, company and employees, increased level of performance, as well as achieving better work-life balance. This practice is exercised by one of the largest UK business consultancy companies PricewaterhouseCoopers and is being adopted by other businesses in a range of industries as well. New technology in business allows users to streamline what they want to see within the business communication apps and easily search for conversations. The fourth quarter is the ideal time to add new cloud solutions and enjoy the impact of technology on business communication. It makes for a much less stressful experience than sorting through piles of letters or rummaging through a … These purposes include maintaining effective level of communication among the workforce, sending marketing communication messages to current and potential customers, measuring the level of customer satisfaction, making sales, engaging in team building initiatives, increasing the level of employee morale etc. One of the ways to use technology is to use wordpress business website development. Websites allow customers to find answers to their questions after hours. The internet thus has made a big impact in the way the business gets conducted in both positive as well as a negative way. Without the ability to disconnect and relax, high-level executives may suffer from prolonged stress that limits their ability to adapt, innovate and effectively lead their teams. Communication has been defined as “the transmission of information and meaning from one individual or group to another” (Guffey and Almonte, 2010, p.6). It refers to anything related to computing technology, such as net… So, what can businesses do to keep social media and their business communication apps from becoming energy-sucking distractions? However, technology can also have negative effects on a business, making communication more impersonal and creating a false sense of knowledge. If the exec was incommunicado, then there was no real solution. One of the most significant impacts communication technologies had on business relates to the creation of new sales channels. Facebook has been acknowledged to be the most popular social networking website on the internet with more than 800 million active users and more than 50% of active users logging on the site in any given day (Facebook Statistics, 2011, online). highly technological impact in the business world. Social networking sites, on the other hand, can be explained as “web-based meeting place for friends, family, co-workers, and peers that allow users to create a profile and connect with users for the purposes that range from getting acquainted to keeping in touch, to building a work-related network” (Pride and Ferrel, 2011, p.284). Now, with the exec’s personal cell phone number at disposal, business teams can get in touch mere seconds. (2011) “Principles of Business” Cengage Learning. London-based global telecommunications company, Vodafone is one of the most successful users of viral marketing through Facebook website. It has been stressed that “managers spend about 80 percent of their time – 6 hours and 24 minutes if every eight-hour day – in direct communication with others, whether on the phone, in meetings, via e-mal, or in individual conversations” (Boone and Kurtz, 2010, p.296). It has been mentioned that “the popularity of e-mail is largely due to its speed and ease of use. Recent developments in the mobile communication technology have generated massive improvements in various business areas. The use of video conferencing by businesses enabled by communication technologies deserves to be mentioned separately due to the significant advantages this communication method offers. & Kleindl, B. E-mail can be specified as the ‘oldest’ among new forms of business communication. Sharing these stories on the social media channels and business communication apps used by employees, and encouraging them to share such stories amongst themselves, you can build up some positivity in the organization. And, some distractions made available by modern technology can actively worsen an employee’s mood to the point that it affects the quality and consistency of their work. Today, technology is becoming very important in our daily lives. (2010) “Business Communication” John Wiley & Sons. The major point of this impact is the evolution of viral marketing through various social networking websites. Moreover, most of the large UK businesses along many industries including Tesco, BP, Barclays, British American Tobacco etc. As Pozzi (2009) mentions, the main advantages of buying online for customers include saving time, the possibility to compare the various attributes of products offered by various companies, and getting their products delivered to their home. 1. First and foremost, technology affects a firm’s ability to communicate with customers. For instance, the company has initiated a viral campaign called Facebook vs. Hamilton in 2010. In today’s busy business environment, it is necessary for employees to … impact of technology on business communication Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. So, the employee is forced to stay in touch, even when on vacation. (2011) Ernst & Young, Available at: Fleisher, C.S. This situation requires an effective utilisation of communication technology by Ernst & Young employees in order to form teams to deal with cases and the members of teams may be based in different countries. Namely, once customers deal with HSBC customer services on the phone, they receive a set of text messages asking to rate the various aspects of the service customers have just received. With so many workers worldwide now working in virtual teams, many business relationships depend on technology… INTRODUCTION Technology, the word can be described as the branch of knowledge which deals with the creation and the utilization of goods and services and their interrelation with life, society, and the environment in the organization of human activities including tangible and intangible objects. Technology has numerous positive effects on modern business in this period of time. What Impact Has Technology Had on Business Communication; Free. What Impact Has Technology Had on Business Communication - Assignment Example. Technology speeds up communication between people. & Almonte, R. (2010) “Essentials of Business Communication” Cengage Learning, Hollensen, S. (2009) “Essentials of Global Marketing” Pearson Education, Kautonen, T. & Karjaluto, H. (2008) “Trust and new technologies: marketing and management on the internet and new media” Edward Elgar Publishing, Murphy, D.J. One suggestion highlighted in the Big Think article on productivity is to “begin the day with ‘empowering, solutions-focused’ news” so that employees are “less likely to get bogged down in the negativity of the outside world.”. However, the rapid technological developments during the least several decades has also concerned communications technology, and this has resulted in the evolution of new forms of communication technologies enabled by the advent of internet such as e-mails, video-conferencing, communicating through social networking websites etc. News story, either many business relationships depend on the communication process comes... The creation of new sales channels helpful in emergency situations ” Stanford University, Pride, W.M exec... Another during the 90s twitter is another social networking site that businesses use in order to each... The way that employees interacted with one another during the 90s as well as a mixed bag interact. 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